Great and honest advice from Steve on the phone and appreciated his approach to answering my questions on why his company is different. The package arrived as described and arranged during the very busy lead up to christmas with no delays or issues. We had a bolt missing from our pack which connected the rear suspension spring to the axle and was a crucial part required to use the quad. As I waited until Christmas Eve to assemble the quad, I had to improvise with a coat hanger. I emailed Steve on Christmas Eve around 11pm and he called me first thing on the morning of the 27th from a family holiday. I received the missing bolt and another part that I damaged by accident within 48 hours. Definitely recommend Kids Quads and Steve. One word of advice – the high speed setting is very very fast and much more so that the slow and medium settings. Use with caution if you are buying for a younger child. Our one was bought for 8YO and 4YO boys.
Dean H January 2019